|
Important: This article includes instructions for updating your account email address and password when you are logged into your account.
|
You can update your account password and email address from within your account. To access your account settings, open the account menu by clicking on your profile name and then select Settings.
From this page, you can edit the following information by clicking the Edit or Change Password links:
Please note that if your 23andMe account was set up using a third party service (e.g., Google Sign-In or Sign in with Apple®), you will not be able to reset your password through the 23andMe website. Additionally, you will need to unlink your 23andMe account and set a new password before updating your email address in your settings.
In order to perform this action, additional verification is required. If you have difficulty completing the action you can contact customercare@23andme.com for further assistance.
If you would like assistance with updating your login information for an account linked with Google or Apple, visit the appropriate help article below:
If you are reviewing this article because you are interested in exercising your Right to Rectification under the EU’s General Data Protection Regulation (GDPR), please review our guide here.
Google is a trademark of Google LLC. Apple® is a registered trademark of Apple, Inc.