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  1. 23andMe Customer Care | Europe
  2. Your Account and Profile

Your Account and Profile

Get help managing your 23andMe account and profile through our International Customer Care Help Center.

Account Access

  • Adding 2-Step Verification to Your 23andMe Account
  • Forgot Your Password?
  • Signing In With Apple
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Account and Profile Settings

  • Account Information: Changing Your Password or Email Address
  • What’s New In Your Account Settings?
  • Demo Accounts
  • Cancelling Your 23andMe+® Membership
  • What is a Profile Transfer?
  • Navigating Between Profiles
See all 10 articles

Privacy

  • Privacy and Security Help Center
  • How Does 23andMe Use Personal Information?
  • How Is My Personal Information Protected?
  • Will the Information I Provide Be Shared With Third Parties?
  • Could My Genetic Data Make It Hard For Me To Get Insurance Coverage and What Is The Concordat and Moratorium?
  • Can My DNA Be Genotyped Anonymously?
See all 8 articles
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    Company Info

    23andMe was founded in 2006 to help people access, understand and benefit from the human genome.

    We have more than three million genotyped customers around the world. Read more.

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