Your Account and Profile

Account Creation and Access

• Forgot Your Password?
• Navigating between profiles
• Creating a 23andMe account
• Confirming Your 23andMe Account Email Address
• Requesting 23andMe Account Closure

Profile and Account Settings

• Adding 2-Step Verification to Your 23andMe Account
• 23andMe Beta Testing Program
• What’s New In Your Account Settings?
• Account Information: Changing Your Password or Email Address
• Changing 23andMe Personal Information: Name, Sex, Birthdate
• Privacy: Sharing, DNA Relatives, 3rd party apps

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23andMe Forums

• Accessing the 23andMe Customer Forums

The 23andMe Mobile App

• The 23andMe Mobile DNA Reports App

The New 23andMe Experience

• How to Access and Share the DNA Reports in Your Reports Archive
• What features are being discontinued in the new 23andMe experience?