Before You Buy
Product Overview
- Contact 23andMe Customer Care
- 23andMe DNA Test Kit Service Options
- About the 23andMe Ancestry Service
- About the 23andMe Health + Ancestry Service
- 23andMe+®
- Receiving and Viewing Your 23andMe Results
How It Works
- How 23andMe Personal Genetic Service Works
- Who Can Use the 23andMe Kit?
- Why Do You Need Saliva Samples?
- What Happens to My DNA Sample at the Lab?
- How Does 23andMe Genotype My DNA?
- Difference Between DNA Genotyping & Sequencing
What You Can Learn
- What Ancestry Information Can I Learn From 23andMe?
- What Health-Related Information Can I Learn From 23andMe?
- What Unexpected Things Might I Learn From 23andMe?
- Conditions NOT Included in 23andMe
- Different Ancestry Information by Sex
- What Can 23andMe Do For Me If I Am Adopted?
Ordering and Shipping
- Personal Genetic Testing Kit as a Gift
- Where to Buy 23andMe DNA Test Kit?
- Changing or Cancelling an Order
- 23andMe Return & Refund Policy
- Already an Existing 23andMe Customer?
- 23andMe DNA Test Kit Replacement Policy