Before You Buy
Product Overview
- Contact 23andMe Customer Care
- Announcing the 23andMe Ancestry + Traits Service
- 23andMe DNA Test Kit Service Options
- About the 23andMe Health + Ancestry Service
- About the 23andMe Ancestry + Traits Service
- What health-related information can I learn from 23andMe?
Ordering and Shipping
- Why Isn't My Shipping Address Being Accepted?
- What Shipping Options for 23andMe Are Available?
- How do I track my order?
- Can I ship to multiple addresses?
- What payment options are available?
- How Much Does the DNA Test Service Cost?
How 23andMe Works
Privacy
- What is the General Data Protection Regulation (GDPR) and how does it apply to me?
- How does 23andMe support my rights under the GDPR?
- Could My Genetic Data Make It Hard For Me To Get Insurance Coverage and What Is The Concordat and Moratorium?
- Can My DNA Be Genotyped Anonymously?
- What is personal information?
- How will you safeguard my information?