This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

Getting Started with 23andMe DNA Test Kit

Just received a 23andMe saliva collection kit? You may be wondering what the service provides and how to get started. To learn more about the 23andMe® services, click here.

To get started with the 23andMe experience and receive your results, you will first need to complete a few steps. 

1. Register your kit

Creating an account and registering your kit to that account links your sample with your profile, and allows your results to be provided securely online. If you are participating with family members, you will each need to register your own kit - although you can share a single account. We encourage you to review these important considerations before registering multiple family members to a single account.

Registering your kit

Adding reports to the Ancestry + Traits Service

2. Provide your saliva sample

Once your kit is registered, review the directions included in your kit before providing your sample. Following sample collection instructions will help ensure the quality and viability of your DNA. The saliva collection kit includes a buffer solution to stabilize the DNA and prevents bacterial contamination. Buffered samples are stable at a wide range of temperatures (-20ºC to 50ºC or -4ºF to 122ºF) for up to 6 months, but we recommend that you ship your collected sample to the laboratory at your earliest convenience.

Providing your saliva sample

3. Mail your kit

Return shipping is prepaid at the time that a kit is purchased. Once you have registered your kit and provided your sample, drop the kit off at your nearest local post mailbox. The transportation supplies for your saliva sample are included in your kit.

Returning your sample to the lab

4. Keep track of your sample

Once your sample is in the mail, you can track its status from within your 23andMe account. You will also receive email notifications for key sample status updates, including when a kit is received at the lab and when your results are available in your online account.

See the status of your sample

5. Learn more about 23andMe reports and features

At any point during the process you can learn more about the information provided by the 23andMe Personal Genetic Service.

Learn about 23andMe

Adding reports to the Ancestry + Traits Service

Was this article helpful?
0 out of 0 found this helpful

Didn't find what you were looking for?

Submit a request

Ask a question through Facebook or Twitter

Or call 1-800-239-5230
Monday through Friday, 3:00am to 8:00pm PST/PDT