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When will my results be ready?

The new 23andMe experience is coming soon. In preparation for the new experience, we will be making changes to the reports offered by 23andMe to customers. These changes apply to customers who purchase a 23andMe Personal Genome Service today and may impact customers who receive 23andMe reports after
1 June 2017. Learn more.

 

Sample processing takes approximately 6-8 weeks from the time your sample is received at the lab.

You can find up-to-date information regarding your sample status by logging into your 23andMe account. In addition, you will receive email notifications at the address associated with your 23andMe account for the following processing milestones:

  • When your sample has been received at the lab
  • In the event of an analysis failure due to insufficient DNA or a low call rate
  • When your results are complete and available to view within your 23andMe account

As soon as processing is complete, the lab will report your data to 23andMe.We will then compute your results and make them available to you through our website.

You must log in to your 23andMe account on our secure website to view your information. We do not include a printed report through the mail or provide your results by email.

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