This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

Accepting a DNA Relatives introduction

Unless you are a Public Match in DNA Relatives, your matches need to send a DNA Relatives Introduction in order to contact you. You will see these introductions in your 23andMe Inbox:


After receiving an introduction, you have the option to accept or decline contact.

Accepting Introductions

If you choose to accept, you will be given the option of keeping your name and 23andMe profile private, or sharing your name and profile with the relative. If you accept contact, both individuals can continue communicating via message.


Some introductions will also include the option to share genomes (without health reports). You can accept contact without accepting the sharing invitation.

Declining Introductions

If you choose to decline the invitation, the sender will not be able to contact you through DNA Relatives. Declining an introduction is permanent, and the same match will not be able to extend you another invitation if you decline.

Was this article helpful?
0 out of 0 found this helpful

Didn't find what you were looking for?

Submit a request

Ask a question through Facebook or Twitter

Or call 1-800-239-5230
Monday through Friday, 9:00am to 12:00pm and 1:00pm to 4:00pm PST/PDT

Let us know what you think of our Help Center by taking a quick survey.